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Customer Service Representative (CSR) / Cashier

Location: Beterverwagting

Job Overview

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Representative (CSR) / Cashier. The successful candidate will be responsible for providing excellent customer service, processing transactions accurately, and assisting customers with their needs while maintaining a professional and welcoming environment.


Key Responsibilities
  • Greet and assist customers in a friendly and professional manner.
  • Respond to customer inquiries and provide information on products, prices, and services.
  • Process cash, card, and other approved payment transactions accurately.
  • Operate the cash register/POS system.
  • Issue receipts, invoices, refunds, and exchanges in accordance with company procedures.
  • Balance the cash drawer and report any discrepancies.
  • Handle customer concerns and complaints professionally.
  • Maintain accurate transaction and customer records.
  • Assist with inventory checks and other daily operational activities.
  • Maintain a clean and organized customer service/cashier area.
  • Perform other duties as assigned by the Supervisor or Manager.

Requirements

  • High school diploma or equivalent.
  • Previous experience in customer service, cashiering, retail, or a related field is an asset.
  • Excellent communication and interpersonal skills.
  • Strong numerical and organizational abilities.
  • Good attention to detail and accuracy.
  • Basic computer skills; experience with POS systems is an advantage.
  • Ability to handle cash responsibly.
  • Ability to work effectively in a fast-paced environment.
  • Must be reliable, punctual, professional, and customer-focused.

What We’re Looking For

✔ Excellent customer service skills
✔ Professional and positive attitude
✔ Strong attention to detail
✔ Trustworthy and dependable
✔ Team player with a willingness to learn

How to Apply

Interested candidates are invited to submit their CV along with a brief cover letter to:

Email: [email protected]

Deadline: August 26, 2026

Please use “CSR/Cashier Application” as the subject of your email.

Only shortlisted candidates will be contacted.

Please send your application letter and resume to [email protected]

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